User Agreement

Introduction

Welcome to PetBond / Chongban (the "App," "we," "us," or "our"). Please read this User Agreement carefully before using the App. If you do not agree to this Agreement, please stop using the App.

1. Services

The App provides features related to pet memories, emotional companionship, and AI content creation, including but not limited to:

• Creating pet profiles;
• Uploading pet photos or related materials;
• Generating AI pet memory scenes;
• Generating pet actions or interactive effects;
• Saving, viewing, or managing creative content;
• Unlocking certain paid features through in-app purchases.

We may add, adjust, suspend, or discontinue features based on product planning, technical capabilities, or operational needs.

2. Eligibility

You should have the legal capacity required to use the App. If you are a minor, you should use the App with the consent and guidance of your parent or legal guardian.

You must not use the App in any way that violates laws or regulations, infringes the rights of others, or harms the normal operation of the App.

3. Accounts and Usage Records

The App may save your usage status, generation records, purchase records, and unlock status through a guest account, anonymous user ID, device ID, or other methods.

If you have not linked a formal account, uninstalling the App, changing devices, clearing data, or system abnormalities may cause some usage records to become unrecoverable. Please properly manage your device and account information.

4. User Content

Content that you upload, enter, create, or generate in the App, including pet photos, pet profiles, memory scenes, action effects, and other creative content, is collectively referred to as "User Content."

You should ensure that you have the lawful rights to upload and use the relevant content, or that you have obtained sufficient authorization from the rights holder.

You must not upload, create, or distribute any of the following content:

• Content that infringes another person's intellectual property rights, portrait rights, privacy rights, or other lawful rights and interests;
• Illegal, fraudulent, harassing, hateful, discriminatory, violent, pornographic, or otherwise inappropriate content;
• Content involving malicious attacks, system damage, virus distribution, or interference with the normal operation of the service;
• Any content that violates laws, regulations, app store policies, or this Agreement.

If we discover that relevant content may present a violation risk, we have the right to take measures such as deletion, access restrictions, service suspension, or account termination.

5. Content License

You retain the rights to User Content that you lawfully own.

To provide the App services to you, you authorize us, within the necessary scope, to use, upload, store, process, copy, display, and generate relevant content, including submitting content to cloud services or AI services for processing.

This authorization is used only to provide, maintain, improve, and protect the App services. Unless we obtain your explicit consent, we will not use your private pet content for public promotion or commercial purposes unrelated to the services.

6. AI Generated Results

The App uses AI technology to help you create pet memory scenes, action effects, or other content. AI generated results may be affected by the quality of the original images, prompts, model capabilities, network status, and system limitations.

You understand and agree that:

• AI generated results may not be completely accurate or fully meet expectations;
• The same input may produce different results;
• Generated content is intended for personal records, commemoration, entertainment, or emotional expression;
• You are responsible for deciding whether generated results are suitable to save, share, or use.

7. Paid Services and In-App Purchases

The App may provide paid features, such as AI creation unlocking, specific scene generation, pet action generation, or other paid creative capabilities.

The specific paid items, prices, entitlement descriptions, and availability are subject to the information displayed in the App and on the app store payment page.

Payments are processed by the Apple App Store, Google Play, or other app store platforms. We do not directly collect your bank card number or complete payment account information.

After a successful purchase, the system will unlock the corresponding services for you according to the current feature configuration. Some products may be consumable items and will not be restored after use.

8. Refunds and Purchase Restoration

Refund requests are usually handled by the app store platform used for your purchase. Whether a refund is approved is subject to the rules of the relevant platform.

If you change devices, reinstall the App, or encounter abnormal purchase status, you may try using the "Restore Purchases" feature in the App. If the issue remains unresolved, you may contact us through the contact information at the end of this Agreement.

9. Service Changes, Interruptions, and Termination

We will make reasonable efforts to keep the service stable, but we do not guarantee that the service will always be uninterrupted, error-free, or fully meet your expectations.

The App services may be affected in the following circumstances:

• System maintenance, version updates, or server adjustments;
• Third-party service abnormalities, such as failures of cloud services, payment services, or AI services;
• Changes to networks, devices, system permissions, or app store policies;
• Force majeure or other circumstances beyond our reasonable control.

If you violate this Agreement, laws and regulations, or app store policies, we have the right to restrict, suspend, or terminate the provision of services to you.

10. Intellectual Property

The interface design, icons, text, code, feature structure, brand identifiers, trademarks, service names, and other content in the App that we provide are owned by us or the relevant rights holders.

Without written permission from us or the relevant rights holders, you may not copy, modify, distribute, sell, rent, reverse engineer, crack, or otherwise improperly use the App or related content.

Creative results generated based on content you upload may be used for personal, non-commercial purposes, provided that you do not violate laws and regulations, third-party rights, or this Agreement. If you need to use them commercially, you should ensure that you have all necessary rights to the relevant materials and generated results, and you shall bear the corresponding responsibility.

11. Prohibited Conduct

You must not:

• Attack, interfere with, damage, or bypass the App's systems, payments, permissions, or security mechanisms in any way;
• Use automated tools, scripts, or abnormal methods to make batch requests to AI generation services;
• Forge purchase status, transaction receipts, or unlock permissions;
• Upload content that infringes others' rights or violates laws or regulations;
• Use the App for illegal, fraudulent, harassing, infringing, or other improper purposes;
• Copy, sell, transfer, or commercialize the services or content provided by the App without authorization.

12. Disclaimer

To the maximum extent permitted by law, the App is provided on an "as is" and "as available" basis.

We do not guarantee that:

• The service will be completely uninterrupted, error-free, or free of security risks;
• AI generated results will always meet your expectations;
• All generated content can be used for specific purposes;
• Third-party services will always be available or accurate.

You bear the risks arising from your use of the App, uploaded content, generated content, and saved or shared content.

13. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect losses, lost profits, data loss, business interruption, emotional distress, or other special damages arising from the use of or inability to use the App.

If applicable law does not allow liability to be completely excluded, our liability will be limited to the minimum extent permitted by law.

14. Privacy Protection

We process your personal information and User Content in accordance with our Privacy Policy. Please read and understand our Privacy Policy before using the App.

15. Updates to This Agreement

We may update this Agreement based on product features, laws and regulations, app store policies, or operational needs.

If there are material changes, we will notify you through in-app prompts, page announcements, or other reasonable methods. The updated Agreement will become effective once published, unless otherwise stated.

If you continue to use the App after this Agreement is updated, you will be deemed to have accepted the updated Agreement.

16. Contact Us

If you have any questions about this Agreement, paid services, account data, or usage issues, please contact us at:

Email: technologykuaer@gmail.com